Andrew Sobel has a great article on Raintoday.com that discusses four ways to deliver value to your clients: core value, surprise value, personal value, and perception of value. For many, it may be no more than a refresher, but it never hurts to keep reminding ourselves of how we can improve customer satisfaction. It’s a simple way to support continued success in running our consulting businesses.

Read “Four Ways to Deliver Value to your Clients

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