Archive for the “Consulting Training and Education” Category

We created a new Women in Consulting member benefit late in 2009, the WIC Mentoring Program. Our successful six-week pilot run ended in mid-October.

The pilot included seven mentees who agreed to help us test the new program. These were WIC members who were interested in the program, but also ready to invest some time (and do some homework!) in order to apply the information we shared with them to help improve various aspects of their businesses.

Desiree Lehrbaum (Lumen Consulting) and I (J. G. Richards Consulting) worked together as a team to mentor the pilot group. We’ll also lead the spring session, which runs from March 24-April 28.

Desiree’s mentoring focus is on marketing and business development of mentees’ businesses. I lead the vision-setting, action planning and “optimizing your business operations” parts of the program.

Once again, the spring session will use a webinar format once a week for an hour, supplemented by a 30 minute 1:1 mentoring call between each mentee and each mentor in the final weeks of the program. We hope to hold our kickoff session as a group, in person.

So how did the pilot go?

I’ll let the Fall, 2009 mentees speak for themselves. Here’s some of their feedback, provided on the anonymous feedback survey we sent them soon after the pilot was over:

“The content was awesome! I can’t imagine it being better.” (This came from a participant during our follow-up call a month after the session ended).

“Not only did I learn specific skills, but I felt more focused on my business and more motivated to actually get past hurdles and get things done.

“A very practical way of approaching the steps of marketing for my business, and identifying and confronting issues holding me back.”

“The program was extremely well thought out, structured into a business development focus with actionable tips and tools to take my thinking to the next level.”

There are more participant quotes I could share, but I think that gives you enough information to know if this is a program that sounds right for you, too.

If you’re interested in the Spring, 2010 WIC Mentoring Program, send me an e-mail at jan@jgichardsresults.com to let me know. We’re finalizing the Spring 2010 Mentoring group soon.

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I had the pleasure of attending WIC’s general meeting last Thursday, where Kate Purmal shared insights into how we can make 2010 our best year yet…without breaking our necks! I particularly like that last part!

As part of the networking exercise, everyone was asked to answer the following question:

If you could choose between the following, which would you choose:

  • You double your revenue in 2010 but work the same amount of time
  • You keep your revenue at the current level but work half the time
  • Your revenue and the amount of time you work remain the same but your projects are 2x more satisfying

That was a tough one for me. I want to keep my revenue at the current level and work half the time (I have a young daughter)—but I also want the projects to be 2x more satisfying. An overwhelming amount of Thursday’s attendees voted to double their revenue but work the same amount of time.

What would you choose?

Digging a Little Deeper

If you attended the meeting and would like a copy of Kate’s PowerPoint slides from Thursday’s meeting, email her at kpurmal@gmail.com, and she’ll send them to you. She’s also offering meeting attendees special deals on two of her upcoming workshops, geared to building sales and your thought leadership.  

Sales Boot Camp

If the presentation whet your appetite and you’d like to take your sales to the next level, Kate has an upcoming Sales Boot Camp on February 18, 2010. The one-day workshop is $495 for WIC meeting attendees.

In the workshop, Kate digs deeper on several topics from the WIC meeting:

-       Role-play to perfect the art of creating a “trial balloon” proposal in a single meeting
-       Create a phase 1 or Trojan Horse proposal for your business
-       Develop a phased model for your services
-       Build an action plan to fill your sales pipeline
-       And much more

For more information and to register visit http://www.acteva.com/booking.cfm?bevaid=196613

Thought Leadership Workshop

Kate and her personal guru Mark Levy, author of Accidental Genius, are hosting a one-day intensive workshop where you’ll use private writing and exercises to develop a compelling thought leadership platform. You’ll tap into your creative genius to brainstorm high-level ideas and review them with the group to pick the most compelling and captivating concepts. By developing a platform for thought leadership you gain access to a wider range of potential clients and can charge more for your services.

The workshop is $495 for WIC meeting attendees.

For more information and to register visit http://www.acteva.com/booking.cfm?bevaid=196828

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It seems that the recession is finally ending. But if you’re like me, my business took a beating and I have some major planning to do to be poised for opportunities in 2010. However, it seems so overwhelming to do it all by myself.

Luckily, WIC has a workshop on December 1st that can help me – and you – be ready to take advantage of the business upswing. Seven experts are available to explore all aspects of our businesses, in a one-to-one setting, and help develop the best strategic approach.

We’ll walk away with:

  • A blueprint for our businesses
  • Valuable tips from the experts on sales, marketing, resourcing, process improvement, competition, client/market assessment, and branding
  • Action items to kick-start our success in 2010

So carve out some time to concentrate on your success and join us at the WIC December  “Jumpstart Your Business for 2010” Workshop:

December 1, 2009, 8:00am – 12:00pm

Network Meeting Center

5201 Great America Parkway, Suite 122, Santa Clara, CA 95054

(408) 562-6091

www.networkmeetingcenter.com

Learn more and register at www.womeninconsulting.org

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If you need to record an MP3 of a teleseminar or class, here are some tips to improve the quality of your recording:
Make sure you have a foam cover on your microphone, which will limit popping of the “p” sound.
Limit outside noise – don’t record when traffic outside your office is heavy, or when your neighbor is mowing the lawn.
Limit inside noise – send the dog out for a walk with someone, make sure your house is nice and quiet (or barricade yourself in the quietest room).
Limit echoes – don’t record in the bathroom. Even if it’s the quietest room.
Bookend with an introduction and conclusion that mention your website/brand if appropriate.
Test the sound a few times before going for the whole recording – listen for background noises you’ve missed, make sure you’re not breathing directly into the mic, etc.
If you’re doing a longer recording, consider breaking it up into sections and recording 1 at a time and then splicing together in software. You’ll be less likely to get voice fatigue.
Have water, Kleenex, all that sort of stuff nearby. Warm water helps me to recover my voice.
Consider recording while standing up to keep up your energy levels.
Do you have any other tips that you’d like to share? Do so in the comments! I’d love to know.

If you need to record an MP3 of a teleseminar or class, here are some tips to improve the quality of your recording:

  • Make sure you have a foam cover on your microphone, which will limit popping of the “p” sound.
  • Limit outside noise – don’t record when traffic outside your office is heavy, or when your neighbor is mowing the lawn.
  • Limit inside noise – send the dog out for a walk with someone, make sure your house is nice and quiet (or barricade yourself in the quietest room).
  • Limit echoes – don’t record in the bathroom. Even if it’s the quietest room.
  • Bookend with an introduction and conclusion that mention your website/brand if appropriate.
  • Test the sound a few times before going for the whole recording – listen for background noises you’ve missed, make sure you’re not breathing directly into the mic, etc.
  • If you’re doing a longer recording, consider breaking it up into sections and recording 1 at a time and then splicing together in software. You’ll be less likely to get voice fatigue.
  • Have water, Kleenex, all that sort of stuff nearby. Warm water helps me to recover my voice.
  • Consider recording while standing up to keep up your energy levels.

Do you have any other tips that you’d like to share? Do so in the comments! I’d love to know.

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Our family just became one of the millions of U.S. households that have gone Wiiiiiiii…!  That’s Nintendo Wii…we got one…and all three of us are hooked!

Since I have never been hooked by video games, I pondered what was different about this console.  Nintendo has figured out a way to grab a part of the market that wasn’t spending $$ for consoles/games: Boomer Families.  Ingenious!

By focusing on making fitness fun and providing an experience that seems very customized (and also allows for good healthy competition), they appeal to people like me who need a workout buddy, a coach…in the comfort of my own home.  Ingenious!

And they have created experiences that allow families with kids of all ages, or even couples without kids, to use technology to interact with one another instead of zoning out in front of their computers or TVs.  Ingenious!

According to Wedbush Morgan Securities analyst Michael Rachter, “over half of Wii households are nontraditional, meaning that they would not have bought a console but for the novelty of Wii.”

Not unlike their key competitors, Sony and Microsoft, Nintendo did the traditional ‘limited supply’ thing to work up frenzied demand when they launched their Wii for Christmas 2006…we are all used to that and still get sucked in by wanting our kids to have the coolest new thing. NOT so ingenious…

By going beyond that traditional ‘create demand’ marketing move, however, and actually offering a device that appealed to an entirely different market, Nintendo has been able to go from one of the lesser players in this $7B+ annual spending market for gaming hardware to being market leader, projected to sell 26 million units this fiscal year ending March 2010.

They were able to do this by finding a niche beyond what they were known for: kiddie games.  Hard core gamers dismissed Nintendo as not a serious alternative to the PS3 and XBox…but Nintendo didn’t sit in their comfort zone…they must have done some research and found a new market…with money…Boomers!  Ingenious!

The other thing they did was innovate their product by introducing an entirely different controller…a device that almost brings virtual reality into our homes…no more memorizing buttons to make things move around the screen…you move and your online ‘Mii’ moves…Ingenious!!

Their next marketing move looks to be reducing the price of their consoles by $50 to $199.99 for Christmas this year…watch for that…PS3 (drowning behind the Wii and Xbox currently) will try to regain its place in the market by cutting prices also…

If you haven’t checked out how the Wii could transform YOUR household into a place where people play games together vs. sequestered in separate rooms…think about it…I’m a convert!  I still chuckle at the pride my 15 yr old son had in helping me set up my Mii profile (customizing my hair and facial features and all!) and then seeing how good my balance and posture were compared to his, based on the original fitness tests the Wii administers to establish your baseline ‘fitness age’ and BMI…we were INTERACTING!

More important than all of those revenue and unit sales figures, Wii may have figured out a way for technology to bring families together vs. isolate them…Ingenious!

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WIC Members, are you interested in:

- Mentoring other WIC members as they grow in their practices?

- Being mentored by WIC members from whom you can learn and improve?

We’re creating a new member benefit, the WIC Mentoring Program, and we’re starting a pilot program. This new program falls within my area of responsibility as a 2009 WIC Board member.

The pilot will be a six-week mentoring program where groups convene once a week by phone. Each group will be focused on one area of business, such as marketing, sales, operations, or other areas of interest.

Each group will be led by a mentor who is a specialist in that field.

Here’s our plan for the pilot program:

- We’ll create three or four mentoring groups of approximately 6 people. They will meet as a group, by phone, once a week for an hour. Each group will meet for six weeks.
- Each group will be led by one Mentor and will focus on a specific area of being a consultant and managing a consulting business.
- If we have more Mentees interested in a subject area than we have mentoring spaces available, we’ll create a waiting list. The people on the waiting list will go on the list (in the order in which their names were received) for the second round of the Mentoring Program, which we anticipate will happen this fall.

Here’s more information, if this pilot program sounds interesting to you:

Mentors:

1. We need WIC members who are successful, experienced managers of group processes, and who are comfortable leading a group mentoring process by phone.
2. We need Mentors in some of these areas, where the Mentee interest is enough to convene one of our first pilot groups:
- Starting a consulting business
- Marketing
- Sales
- Social media
- Financial management
- Operations
- Life balance
- Other (please explain the area where you think mentoring is needed)

3. We’ll match Mentors and approximately six Mentees to form pilot groups.

4. I’m creating a few basic guidelines and tools for our Mentors, working with several WIC members who are personal coaches.

5. We’ll refine the Mentoring Program based on pilot program feedback, before we expand it further this fall.

Mentees:

1. We need WIC members who are interested in being part of a group mentoring process that meets by phone once a week for six weeks.

2. We don’t know in which of these areas interest will be high enough for us to create a pilot program, but these are the ones for which we anticipate WIC members may be most interested in receiving mentoring:
- Starting a consulting business
- Marketing
- Sales
- Social media
- Financial management
- Operations
- Life balance
- Other (please explain the area where you think mentoring is needed)

3. We’ll match Mentors and approximately six Mentees to form pilot groups.

4. I’m creating a few basic guidelines and tools for our Mentors, working with several WIC members who are personal coaches.

5. We’ll refine the Mentoring Program based on pilot program feedback, before we expand it further this fall.

Here’s the next step, if you’re interested in helping with this pilot program:

If you’re interested in being a Mentor, e-mail me and let me know:
- What experience you have leading group processes, and if you have any experience leading mentoring or other group processes by phone.
- What group you’d be interested in leading.
- If you can be a Mentor in more than one area, give me your first and second choices.
- What week/s in July and August, if any, you will be unavailable to be part of the program.

If you’re interested in being a Mentee, e-mail me and let me know:
- What group you’d interested in joining.
- What week/s in July and August, if any, you will be unavailable to be part of the program.

If you’re interested in the program and have questions, please let me know.

Thanks, everyone,

Jan
—–
Jan Richards
J. G. Richards Consulting
Turning Business Goals into Great Results

jan@jgrichardsresults.com
www.jgrichardsresults.com

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I was reading the July issue of Success magazine today when I came across an article that really resonated with me.  The article, Isn’t Life Terrific? by R. Todd Eliason is about a man, Ed Foreman, who has made it his mission to help people enjoy life.

Ed came from a poor background, had many successes (and failures) as an adult, but he lived by a simple philosophy…have a terrific day, every day.  For years he has been a motivational speaker for a positive-attitude-development training program that he created.

I think Ed’s philosophy is a good one to live by and is a great example of how we should all be living the good life.  So ask yourself…Isn’t Life Terrific?

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There’s been a lot of press in the last few months about ‘Twitter Quitters’ and the 60% of users that stop tweeting after about a month. And now, there appears to be some indication that Twitter usage has flatlined, although time spent on Twitter in the last year has grown a whopping 3712%.

A lot of people have tried Twitter and a lot still don’t get it. Many perceive it still as way to broadcast what you had for lunch or simply to brag about your latest achievement — but those of us who’ve stuck with it are probably in there for the long term. As this wise blogger posted, it takes time to get it. (Be sure to read the comments in that blog post too; you’ll get a good sense of the various reactions to Twitter.)

Me? I’m sticking with it, definitely. I had a few ‘hmmm…’ moments when starting out, but I think this is to be expected with any new communication medium. Perhaps in our ‘more now’ society, and the ease of so many Internet-related applications and tools, we are expecting it to be easier. But as with many endeavors, sticking with it can have some real advantages.

Like any networking, Twitter is not an immediate pay-off. Just as you wouldn’t walk into any networking meeting and expect to get business (although it can happen), you shouldn’t tweet expecting to garner any immediate ROI, either. Like any good networking, you’ll need to spend time (and definitely more than a month) growing and cultivating your following/follower list to start to see the real value.

As Hutch Carpenter points out in his post, it’s about finding your stride on Twitter. Some get it immediately, for others it takes more time. If you’re going to try tweeting, I recommend committing for at least 3 months. Even if you think you have no idea what to say, at least start following others and read along until you feel comfortable enough to start tweeting. It really does take time and I think chances are high that as a business user, you’re going to see benefit within that 3 month period.

Following is what I’m getting out of Twitter already, in the short time that I’ve been tweeting. And by the way, I don’t tweet everyday, and I don’t tweet a lot. A good day for me is probably somewhere between 5-10 tweets, sometimes a lot less. And sometimes, nothing at all. I think it will increase in the future, but for now, I’ve taken the pressure off of myself to be a ‘power tweeter’ and am enjoying what I’m getting from Twitter for now — which is definitely enough to keep me coming back.

Accessibility
An amazing number of high-level and accomplished people are on Twitter already. And most likely, at least a few of them are in your field of work. To have access to their daily thoughts, interests, rants and raves is exciting, informative and instructive all at once. Also good: the potential to connect very genuinely with these people, and the possibilities that lie therein. You can tweet them directly, and they just might answer back. Probably more so than if you sent them an email.

Information
Staying ahead of the curve is a challenge no matter what your field of expertise. And key to staying ahead is information. In the three months I’ve been on Twitter and started following people whose tweets I like and work I respect, I have gained access to a plethora of sites, articles and general information (both business and personal) that I may not ever have stumbled across before. It can be overwhelming, but once you get used to picking and choosing what to pay attention to, it’s actually wonderful to have so much information coming effortlessly to your desktop every day. And if you’re an info/news junkie, you’ll love it.

Speed
I can’t think of a faster way to disseminate or have access to information these days. The immediacy of Twitter is key to its success and there have been numerous instances of Twitter users coming to the rescue in one way or another for fellow tweeters.

Insight
Tweeting is a great way to get some insight and perspective into the personalities of the people you’re following. Some tweeters keep it strictly business, but many do not. And while it’s not the same as working together (virtually or otherwise), it can definitely give you information to consider as you’re deciding who you’d like to join you on a project — or not (!)

Antidote to Isolation
As a consultant, you may already be far too familiar with this one: isolation. After 11 years of running my own business, it’s what I dislike the most about being self-employed. Networking is nice, but sometimes hard to get because of distance, time or both. Twitter is no replacement for human interaction, but it’s not bad. I already feel a good deal less isolated and know that with a small amount of effort on my part, I can immediately reach out to a large community of fellow designers (and interesting non-designers as well) with my questions, comments and general instinct to share info and neat things I run across. It’s as fun as it is informative.

I orginally thought tweeting would only work for certain personality types. But now I see it as an indispensable business tool that any consultant would be wise to seriously consider and include in their arsenal of brand-building and self-promotion. You may not love Twitter, and you may not end up being a heavy user. But chances are that if you understand the power of networking and viral marketing, you’re going to ‘get it’ immediately. For the small amount of effort it takes to be on Twitter, the rewards are pretty significant.

Happy tweeting! And be sure to leave a comment about your Twitter experiences — both good and bad.

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I discovered a new tool that I already love — TBUZZ. It makes it easy for you to Tweet about the Web pages you visit without having to go to Twitter or TweetDeck or similar tools. Here’s how it works:

  • Once installed, TBUZZ appears in your browser toolbar.
  • When on a Web page that you want to share with your Twitter followers, simply click the TBUZZ icon in your toolbar.
  • A TBUZZ window opens, with an already-shortened URL to the page and available character count.
  • Type what you want to convey and click update, and that’s it. You’ve updated your Twitter feed without leaving the page you were reading.

TBUZZ also shows you others who are “TBUZZing” about the page and what they said.

A Note about Installing It on IE

Arc90, the company who developed TBUZZ offers a nice how-to video on its home page that shows how to install TBUZZ. For non-IE users, you simply drag and drop the prominent TBUZZ button on the home page to your browser toolbar, give the bookmark a name, and it appears in your bookmarks and in your browser’s toolbar.

For IE, there’s an extra step. After the link appears in your bookmarks, right click on it, and then click on “Add to Favorites Bar.” TBUZZ then appears in your browser toolbar.

Check out TBUZZ

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MarketingProfs, a Women in Consulting (WIC) partner, posted a useful article by Clay McDaniel that details 13 essential social-media “listening tools,” separating them by free and paid-for. If you’ve ever wondered how you can “listen” to all the chatter about your brand or your clients’ brands, check out this article.

Read “13 Essential Social-Media ‘Listening Tools’

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